KASTLE Universal Lending Collection, the loan collection software, is a Web-based delinquent accounts allocation and tracking solution that automates the collection cycle, by integrating both internal and external collection agencies. The loan collection software is an ideal ally for collection officers of a user organization or any agency specializing in the collection of outstanding amounts from defaulting customers.
KASTLE Universal Lending Collection's rule engine segregates customers on the basis of given parameters, ensures risk based allocation of cases among single or multiple collectors, and streamlines tracking and follow-up of customers with amounts due to the company. The system allows for multiple levels / stages of follow-up such as awareness calling, reminders, tele-calling, customer interaction such as PTP, legal notices, repossessions, etc., based on days past dues. KASTLE Universal Lending Collection also facilitates initiating legal procedures, repossession and management (including release and sale) of repossessed assets.
- Data interfacing with loan management / repayment system
- Rule-based queue management
- Parameterized collection processing
- Work list definition for each collector
- Follow-up and case-tracking
- Repossession and remarketing
- Warehousing process
- Legal and foreclosure process tracking