As a result of globalization, organizations today are required to focus, even more than before, on their core competencies and, in addition, improve processes, lower costs, drive revenue, pledge quality, improve customer service and strengthen customer relationships. In such a scenario outsourcing many of a company's operations, including back office operations, to a specialist third party can offer economies of scale, while letting the company continue to focus on its core activities.
We provide end-to-end outsourcing solutions for Banking, Financial Services & Insurance (BFSI) and Telecom industries. Being the Registrar and Share Transfer Agent for one of the largest private banks in India for 15 years has established our credentials in both voice and non-voice based BPO services. Moreover, we take pride in having worked with leading organizations in the Banking, Financial Services, Insurance and Telecom industries, which has helped us establish BPO competencies and domain expertise in these industries. BPO is a core business for us, accounting for a very significant portion of our global turnover.
Beginning with a vision and focused strategy to continuously scale our delivery capabilities for both the domestic and overseas markets, we enable you to reach out to your customers more effectively.
3i Infotech today has the most robust and vast Hub & Spoke delivery model that provides us with the national reach required to efficiently deliver business benefits while managing your business processes.
We have a team of qualified and experienced professionals, which follows a meticulously laid out workflow-based process, to ensure that we do not leave anything to chance.
We have the expertise and technology to create value for you. With established BPO competencies across retail banking, credit cards, insurance, capital markets, finance & accounting services, cheque truncation, remittance processing services and telecommunication sector processes, our range of Operations Outsourcing services can help clients enhance operational and organizational efficiency, business process integration and cost savings.