MFund / ISS, our Web-based Investor Services System, helps Unit Trust Management Companies address their modern-day business challenges and complex workflow procedures. It cost-efficiently handles the growing and dynamic needs of managing and serving the needs of investors of mutual fund products.
The solution effortlessly and seamlessly handles the large number of daily transactions. It helps you offer up-to-date services to investors, retail agents, institutional agents and other stakeholders in the business.
MFund / ISS is equipped to manage all transactions involving fund holders, distributors / agents, and service centers / branches. It can be deployed centrally at the head office, enabling Web-based transactions to branches. It allows numerous operational parameters / masters to be defined for validating data and ensuring smooth operations.
- Marketing and sales support
- Investor services
- Agency services
- Back-office operations
- Income distribution
- Statutory compliance and reporting
- Interfaces and data upload / download
- MIS / EIS information
- Declare any number of funds (schemes)
- Open any number of new master accounts of an investor
- Open multi-level parent child agent relationship
- Capture information from investment (purchase) applications received from investors
- Have an option to switch units (partial or fully) between Plans (from Dividend to Growth option or vice versa) of the Scheme
- Transfer units (partially or fully) to another investor (subject to minimum transfer of unit) without any sales charge
- Record investors' grievances / queries
- Make payment by modes such as manual, cheque printing, and payment gateway to the bank
- Access information on the performance of a fund, obtain statement of account or look into other related static information, etc., on the Internet
- The predefined reports available in MFund / ISS cover commission payment, account statement, dividend statement, Employees' Provident Fund (EPF), operational information, unit holders, amendment confirmations, transfers, etc. Ad hoc reports can be created
- Process agents' commission, flat commission, overriding commission, dividend, dividend re-investment, etc