Our BPO services operate on a hub-and-spoke connectivity model to offer cost-effective, technology-powered operational solutions
for organizations across the BFSI, logistics, telecom, and public sectors.

Overview

3i Infotech leverages innovation, technology, best practices, and cross-functional domain expertise to provide organizations with cost-effective, high-quality back-office support across a wide range of business areas—from transactions to retail operations to financial analyses. Our Back-office Operations for the banking, insurance, telecom, and logistics sectors help you reduce risks and grow your business.

Our executives deliver best-in-class, end-to-end services across the following functions:

  • Accounts payable
  • Accounts receivableIncludes the entire gamut of Accounts Receivable services like customer master maintenance, billing, collection of payments, dispute resolution, banking and cash application
  • Payout management
  • Reconciliation
  • DEMAT/REMAT operations
  • Retail operations
  • Fund accounting
  • Claims processing
  • MIS and reporting
3i Infotech’s Back-office Operations help your organization derive substantial business benefits:
  • Simplified and efficient financial operations and enhanced ability to handle large volumes of transactions
  • Exceptional service standards and adherence to stringent regulatory guidelines
  • Significantly better TAT, enabling you to meet critical client commitments and SLAs in time
  • Happier clients and improved client retention
  • Dramatic reduction in cost and processing cycle time, with standardized and streamlined processes
  • Incisive insights for better decision-making via real-time MIS/reporting
  • High level of data security and expert IT support
3i Infotech’s Back-office Operations follow our PACE mission (Prompt, Accurate, and Cost-effective services) and offer the best in terms of resources, processes, and people:
  • Cost-effective business solutions via a hub-and-spoke connectivity model that enables a wide geographic reach
  • Customized workflow applications for managing end-to-end processes with a lower Total Cost of Ownership
  • Assured accuracy and quality
  • Access to our proven expertise in the financial services sector
  • A large, skilled resource pool with deep domain knowledge


Industries We Serve