Our BPO services operate on a hub-and-spoke connectivity model to offer cost-effective, technology-powered operational solutions
for organizations across the BFSI, logistics, telecom, and public sectors.

Overview

3i Infotech leverages its rich experience in mailroom outsourcing to offer end-to-end BPO solutions for incoming and outgoing mail management. Our unique domain-specific expertise guarantees hassle-free mailroom operations; customized, cost-effective solutions (including a detailed mail report); and competitive advantage through exceptional processing speed and accuracy.

Our Mailroom services include:

  • Receiving, recording, and sorting incoming mails
  • Delivering mails to relevant departments/individuals
  • Acknowledging receipts
  • Scanning and indexing (optional)
  • Data entry (optional)
  • Collecting mails/couriers from individuals and departments
  • Recording outgoing mails
  • Dispatching outgoing mails
  • Reduced administrative costs, improved bottom line, and faster TAT
  • Better operational control, mail tracking, and optimal mailroom management with streamlined processes and customized mail management software
  • Enhanced service accuracy and quality and assured adherence to critical TATs and SLAs
  • Incisive insights with real-time MIS and reporting tools
  • Efficient management of critical business concerns like volume volatility
With 3i Infotech, clients gain access to best-of-breed expertise, technology, and processes built over many years in the industry:
  • Customized workflow applications for managing end-to-end processes with a lower Total Cost of Ownership
  • Cost-effective business solutions via a hub-and-spoke connectivity model that enables a wide geographic reach
  • A large resource pool with deep domain knowledge and expertise
  • Enhanced business intelligence systems with real-time MIS/reporting dashboards
  • Proven scalability and a track record of delivering sustained value, consistently
  • An agile transition model
  • Round-the-clock customer support


Industries We Serve