Optimizing resources for accelerated and agile business growth.

Overview

3i Infotech’s Enterprise Management Services offer organizations the benefits of optimally managed, business-goal-aligned IT infrastructure. We leverage technology and an ITIL- and ITSM-based delivery methodology to help you increase infrastructural efficiency, cut operational costs, boost ROI, and reduce administration overheads.
Our expert project teams across global delivery centers:
  • Provide environmental, networking, and physical capabilities for everything from desk-side computing to mission-critical server systems
  • Cost-efficiently monitor, optimize, and manage business applications such as SAP, Oracle, and Microsoft
  • Enable assured availability and reliability of your IT environment and applications
  • Facilitate business agility through optimization and integration of all organizational IT and communication systems

We offer the following end-to-end offerings to help organizations derive optimal business value from each IT application and service:
3i Infotech’s business-outcome-oriented approach offers measurable benefits across the key metrics of quality, cost, and performance.

Quality Cost Performance
  • Implementation of business-specific ITIL and ITSM solutions
  • Round-the-clock, year-round, professional support across the globe
  • Increased end-user and customer satisfaction
  • Considerable savings on CapEx (hardware, licensing, and software)
  • 40% to 60% reduction in IT OpEx
  • Cost-effective inter-office communication
  • Assured availability and better uptime of IT systems and business-critical services
  • Productivity leap via automated IT maintenance
  • Increased agility with integrated communication solutions and efficient application management
3i Infotech enables business-efficient IT infrastructure by offering the best in terms of people, processes, and technology:
  • A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
  • Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
  • Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
  • Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
  • Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
  • A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
  • World-class infrastructure and rich domain expertise
  • Expert consultants with regional and global experience spanning 5 continents and multiple industries
  • Domain-centric Test Centers of Excellence

Industries We Serve