Build operational efficiency with robust applications.

Overview

3i Infotech’s AppliStructure Support offers cost-efficient, end-to-end management services for business-critical applications. We provide efficient SAP implementation, Oracle implementation, and Microsoft implementation services, while optimizing application functionality via integrated solutions. Our expert engineers use SLA-based metrics and a comprehensive ITIL-compliant framework and delivery model to:
  • Proactively monitor and maintain application performance
  • Administer and manage collaboration and service orchestration tools
  • Manage capacity planning and change management
  • Provide support for OEM products and 3rd party mediation services
3i Infotech’s AppliStructure Support service focuses on delivery excellence and operational efficiency to ensure that organizations derive significant business benefits:

  • Substantially reduced OpEx
  • Reliable support for OEM products
  • Round-the-clock, year-round, professional support across the globe
  • Optimal utilization of infrastructure and people resources
  • Increased productivity and growth as the focus shifts from maintenance to innovation and excellence
3i Infotech enables business-efficient IT infrastructure by offering the best in terms of people, processes, and technology:
  • A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
  • Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
  • Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
  • Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
  • Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
  • A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
  • World-class infrastructure and rich domain expertise
  • Expert consultants with regional and global experience spanning 5 continents and multiple industries
  • Domain-centric Test Centers of Excellence

Industries We Serve