Supporting a productive, business-focused environment.

Overview

3i Infotech offers seamless, best-practice-driven End-User Support services for a wide range of organizational computing needs. We use SLA-based metrics and a comprehensive ITIL-, ITSM-compliant framework and delivery model to help organizations increase productivity, anticipate and respond to changing internal and external conditions, and sustain business-critical services.

Our engineers leverage best-of-breed technology, tools, people, and processes and a
3-pillar framework to offer:

  • Desktop/laptop operations and standardization
  • Peripherals support
  • LAN management
  • Mail management
  • Anti-virus support
  • Installation and configuration of client desktop applications
  • WinTel administration
  • End-point threat management and policy enforcement
  • Enterprise migration of operating systems and software upgrades
3i Infotech enables business-efficient IT infrastructure by offering the best in terms of people, processes, and technology:
  • A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
  • Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
  • Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
  • Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
  • Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
  • A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
  • World-class infrastructure and rich domain expertise Expert consultants with regional and global experience spanning 5 continents and multiple industries
  • Domain-centric Test Centers of Excellence
3i Infotech enables business-efficient IT infrastructure by offering the best in terms of people, processes, and technology:
  • A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
  • Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
  • Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
  • Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
  • Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
  • A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
  • World-class infrastructure and rich domain expertise
  • Expert consultants with regional and global experience spanning 5 continents and multiple industries
  • Domain-centric Test Centers of Excellence

Industries We Serve