Optimize work processes with integrated communications solutions.

Overview

3i Infotech offers Unified Communications (UC) services with end-to-end VoIP solutions for increased business agility. Our UC offering leverages IP convergence technology, a UC application, and voice network management to facilitate a centralized, virtual platform that seamlessly unites varied communication modalities on a robust multimedia interface.

Our communications specialists:

  • Design, integrate, and install VoIP solutions
  • Orient end users and ensure smooth project management
  • Enable migration from Legacy TDM to IP systems, facilitating richer, newer means of communication (e.g., data transfer, instant messaging)
  • Install CRM integration and security solutions
  • Set up multimedia conferencing systems
  • Engineer a VOC (voice operations center) with a service activation facility
  • Provide a self-service portal for setting up voice and video conferences
Our United Communications service facilitates more efficient and effective communication across an organization and offers the following benefits:
  • Cost-effective inter-office communication with reduction in voice and data circuit costs and collaboration costs
  • Enriched communication through better flexibility, mobility, and choice of media
  • Centralization communication technology, enabling more effective information capturing and sharing
  • Increased security through collaborative solutions in the voice domain
  • Better information access via integrated applications
3i Infotech enables business-efficient IT infrastructure by offering the best in terms of people, processes, and technology:
  • A proprietary business-metric-based approach that focuses on achieving the availability and performance objectives of IT hardware
  • Industry best practices (e.g., ISO 27001-certified security practices) and our proprietary business-metrics-focused approach
  • Globally recognized ITIL service delivery methodology and well-defined processes that focus on aligning the IT infrastructure to business imperatives
  • Strong OEM relationships with Microsoft, Symantec, Oracle leading to substantial cost benefits
  • Access to leading technology platforms such as Database, Storage, Windows, UNIX, Mainframe, Messaging, Middleware, and Virtualization
  • A wide choice of engagement models: OIC, shared, hybrid, SLA-based, and project-based
  • World-class infrastructure and rich domain expertise
  • Expert consultants with regional and global experience spanning 5 continents and multiple industries
  • Domain-centric Test Centers of Excellence

Industries We Serve