Revolutionizing
Credit Union Technology Solutions
Empowered by
3i CUMo & 3i CUPx
for Enterprise CUs
for Growing CUs
Unlocking
Member Value, Forever
Empowered by
3i CUMo & 3i CUPx
Building Stronger Relationships for a Lifetime of Success
for Enterprise CUs
for Growing CUs
Safeguard Your
Digital Frontiers
Empowered by
3i CUMo & 3i CUPx
Defend, Detect, Defeat
Master Fraud Management
for Growing CUs
for Enterprise CUs
Accelerating
Digital Transformation
with our CU Mosaic Assessment led Consultation
At 3i Infotech, we understand the unique challenges credit unions face in today’s digital era. Our suite of IT services offers tailored solutions for credit unions. With 30+ years of expertise in the banking and financial services sector, we help credit unions
Organically increase your member base.
Improve member lifetime value by increasing product per member.
Activating your dormant member base.
Shielding and taking care of your compliance and regulatory needs.
Introducing 3i Credit Union Mosaic
Pieced together with customized solutions that today’s credit union needs to accelerate their growth.
CXO Cockpit
Actionable Decision Support
Access integrated key metrics, market dynamics, and validated operational intelligence to make insightful, timely decisions and drive strategic experiences.
Tech Embedded BPS
HUMAND & HUMANOID | EMPOWER | ICFO | IENRICH
Credit unions can focus on their core competencies and better meet the evolving needs of their members by outsourcing their non-core business processes.
MX Transformation
ACQUISITION | MEMBERVALUE MANAGEMENT | OMNICONNECT | DIGITALCONNECT
BPaaS provides important tools to credit unions looking to improve their operations, reduce costs, and provide a better member experience.
Member Intelligence
INSIGHTS | NEXTBESTACTION
Leverage data –driven insights to drive business intelligence and deliver curated products and services for enhanced customer experiences.
Data Transformation
DATASTRUCTURE | LAKE HOUSE | REPORTING | DASHBOARD
Turn raw data into valuable insights and actionable information to support decision making processes, identify new business opportunities and deliver enhanced customer engagement.
Take your credit union experience to the next level
Digital Infrastructure Management
HELPDESK | EUS | ON PREM/RIMS
Easy cloud migration to effective data management, regulatory compliance, and risk mitigation, discover solutions for enhanced member engagement.
Cloud In a Box
PUBLIC | PRIVATE | HYBRID CLOUD
Leverage efficiency, member experience enhancement, risk management and advisory. Cloud migration, analytics, DB support, and validation are out core strengths.
App Modernization
REHOST | REARCHITECT | RE-PLATFORM | REFACTOR RETAIN | RETIRE
Migrate to modernize your existing systems and processes to advanced, new, and emerging technologies for enhanced user experiences and improved business outcomes.
CUSEC
FRAUD MANAGEMENT | CYBERSECURITY OPS
Prioritise and perfect cybersecurity with gap analysis, efficient VCISO, App Network Security Suite, and SOC for sensitive data protection and streamlined processes.
Oracle CoE
ORACLE EBS | ORACLE FUSION | OCI
Ensure Oracle technology benefits e with proactive support, fast adoption, time-saving migration, secure data, reduced application migration, and faster transformation.
Risk & Compliance
IT RISK ASSESSMENT | DATA GOVERNANCE
Ensure compliance with a centralized robust GRC program. Manage internal and external guidelines, regulations, and laws, while minimizing operational risks and cyber threats.
Introducing 3i Credit Union Packs
Your needs
+
Our Match
=
A Perfect match
3i Infotech offers custom packages for Credit Unions depending on how far ahead they are in their digital transformation journey.
Custom-made solutions for Credit Union CTOs and CIOs
Essential
Pack
Empowering Credit Unions in their growth journey to standardise their technology with essential IT Support and enhanced Member Experience.
ASSET SIZE
Upto $ 3BN or Lower
NUMBER OF MEMBERS
~50,000
NUMBER OF EMPLOYEES
~100
Professional
Pack
Enabling Credit Unions with strategic aspirations for organisational advancement by elevating their IT Support, Member Experience and Security.
ASSET SIZE
Between $ 3BN & 7BN
NUMBER OF MEMBERS
~200,000
NUMBER OF EMPLOYEES
~250+
Executive
Pack
Empowering Credit Unions with the vision of digital advancement and looking for strategic partners to transform their IT Support, Member Experience, and Security
ASSET SIZE
7BN+
NUMBER OF MEMBERS
~500,000
NUMBER OF EMPLOYEES
~600+
frequently asked questions
Support Experience
Deliver exceptional support to your customers across various channels, ensuring that the conversation remains open and tailored to their needs. This personalized approach throughout the entire support journey will leave your users feeling valued and satisfied with your services.
Hi, I am Kim!
I have a CU savings account.. Where do I go in the credit union website to find out about how my account works or want to learn about the different kinds of benefits I can avail?
Business growth by data and innovation
We leverage advanced analytics, machine learning, and AI to unlock insights, make data-driven decisions, and implement innovative strategies for operational efficiency, customer experience, and innovation-led growth.
Hi, I am Alice!
I lost my credit card while shopping.. Why can’t I get a quick resolution to my problem like in a bank.. Fraud check is taking so much time?
Amplify the content
Leverage the power of automated content promotion to enhance your return on investment (ROI). Achieve these objectives by utilizing efficient campaign management strategies and implementing omnichannel interactions across various platforms and touchpoints.
Hi, I am Peter!
I am getting emails & calls to share my CU details to unlock my account as my KYC process is pending. Is this a fraud call.. How do I know?
Personlisation with touchpoints
By Providing tailored solutions and experiences for your customer. Understand their unique needs and preferences, and then customize the recommendations, which results in improving your efficiency and driving growth.
Hi, I am Bob !
I lost my job and need loan to start a business. Can I-get help with an instant disbursement/pre approved offerwhich involves low unterest rates& no mortgage?
Minimize risk with the right people and processes
In today's digital landscape, businesses must shift their approach to cybersecurity. A good security day is no longer about incident-free days but rather about gaining awareness and control over key success factors. Investing in technology and effectively managing cyber risks is crucial for long-term digital success.
Measurable Benefits
10%
Organic growth in the member base annually
10%
Increase your member experience by UP STICK
BEST EFFORT
10%
Security breaches
1.25x-2x
View of your environments in real time
Case Studies
Unveiling Operational Excellence A Credit Union’s Journey with 3i Infotech
A leading credit union partnered with 3i Infotech to embark on a transformative journey towards operational excellence.
Learn MoreClient Results
- Data Warehousing: Leveraging cloud technology,we helped them establish a centralised datawarehouse that captured data from heterogeneous data sources, improving Operational Efficiency and Data Accuracy.
- Digital Account Opening: Created a tailored Digital Account Opening system using the Temenos Journey platform, empowering digital customer acquisition.
- Call Centre Transformation: Transforming member service experience by blending high touch and high-tech analytics to create hyper-personalized experiences for their members
- CXO Cockpit: 3i's in-house data visualization solution acts as a single source of truth for the CU to visualize entire processes inside the company by people or metrics and to track KPIs that can be further used to measure performance and progress.
- IT Risk Assessment & DataGovernance Solutions.