Industry Trends
Hybrid and Multi-Cloud Management
Gartner predicts that over 90% of enterprises will adopt a hybrid cloud infrastructure in the upcoming years
Edge Computing Management
By 2025, IDC predicts that over 50% of new enterprise IT infrastructure will be deployed at the edge.
Zero Trust Security Framework
By 2024, Gartner predicts that 80% of new digital business applications will be accessed through Zero Trust network architectures.
Compliance and Governance
IDC predicts that over 80% of organizations will invest in automated compliance management tools to streamline regulatory processes in the upcoming years
Focus on Automation and AI
The global AI in infrastructure market is expected to reach a market size of approximately $8 billion in the upcoming years.
What We Do
3i Infotech’s Digital Infrastructure Management Services (DIMS) offers comprehensive Managed Services tailored to your digital infrastructure needs. From onsite support to remote monitoring, we ensure seamless operations and robust security across diverse technologies.
We deliver world class remote access and support through Global Command Centres (GCC) based out of Chennai, Bangalore and Sharjah locations in India and UAE
Managing over 20+ technologies across three Global Command Centres (GCCs)
Onsite FMS & DC (Data Center) H&F Support
NOC/SOC operations
Utilizing a comprehensive suite of Tools as a Service (TaaS) for ITSM, ITAM, Infra Monitoring, APM, SIEM (Security Information and Event Management), and more
Handling Server Management
VMWare Virtualization
Network Configuration
Troubleshooting
Providing Inventory Management
Database Management
Disaster Recovery Planning
Comprehensive hardware and software lifecycle support management with AMC support
Foreseen Benefits
90%
Accuracy
95%
Increased Services Availability
40%
Incident reduction
60%
Increase In Employee Productivity
50%
Reduction in Operations Cost
60%
Reduced MTTR
The 3i Infotech DIMS Experience
Seamless transition with minimum intervention in daily operations
Model
RIM-GCC | Onsite Support
Get clients closer to a Zero Incident Enterprise
Transformation
Accelerate our Client’s Journey to Cloud
Case Studies
Elevating IT Infrastructure Management: A Strategic Partnership with Insurance Provider
Proactive Support and Centralized Solutions: Transforming the Efficiency and Continuity of Operations for a Major Insurance Player
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Transforming Bank IT Infrastructure
Revolutionizing Bank IT Infrastructure with 24x7 Support and Strategic Managed Services for Efficiency and Continuity.
Learn More!