Job Description:
- Implements, operates, and maintains software distribution and end-point client administration tools through on prem and JAMF Cloud server environments.
- Provide support for all Mac equipment, Apple Laptops, Workstations and Servers.
- Utilize JAMF Pro to ensure a standard version level of MacOS and applications across all Macs and devices
- Ensure managed devices comply with good security practices and relevant policies
- Develop, test and certify Mac OS (Monterey, Big Sur, Ventura and any future OS)
- Coordinate the build, test, and deployment of installer packages, application updates, and operating system updates.
- Create and maintain technical documentation as well as assist with training and related materials as needed; serve as a subject matter expert for escalated technical issues or complex use cases.
- Work with the Information Technology team to help diagnose and resolve helpdesk issues and ticket submissions.
- Conduct product evaluations and participate in the selection process
- Assist in tracking of IT hardware assets using our asset tracking system